Policies

No refunds due to sizing. Sizing is completely up to the customer and it is highly suggested you order a sizing kit for any shape you want to try as sizes may differ for some shapes.

My processing time is 7-14 days, shipping depends on which option you choose at checkout.

I do not offer any returns or exchanges.

• If you make a mistake before a shipping label is made, you can email theenailfactory@gmail.com, and we will fix it.  If you need to change your address after the label has been printed, you will be charged to re-print another label.

• Any order that has been shipped by the shipping carrier is out of my hands once I’ve dropped it off. If you think a package is lost, call USPS the shipping carrier.